At LEXTA, the benchmarking approach to IT benchmarking is divided into two parts. On the one hand, business oriented benchmarking, on the other technical oriented benchmarking. In business oriented benchmarking we analyze IT costs and identify business-related IT key figures. Based on these findings, it is then possible to make trend statements on IT costs in intra-sector comparison or statements on market standards for user requirements. In technical oriented benchmarking we analyze the range of IT services and the demarcation of services that can be standardized, as well as identifying IT costs and projecting these onto IT services that can be standardized. After benchmarking, it is possible to make a transparent statement on the gap to IT providers with excellent cost-effectiveness (Lessons Learned) or reliably identify levers to optimize costs with an estimation of savings potential.

IT benchmarking typically takes place in clearly defined categories and is generally carried out in six phases:

  • Preparation
  • Determination of the situation
  • Normalization
  • Selection of the comparison group
  • Conduct benchmarking
  • Identification of levers

Our database currently contains data of approx. 250 companies. For technical oriented benchmarking, LEXTA has access to current data from approx. 1,500 individual contracts with approx. 50,000 prices and cost ratios.

What is IT-Benchmarking?

Frank Baumann, CEO of LEXTA Consultants Group, gives an introduction: