IT Strategy

The IT strategy points the way to an IT that satisfies the business strategy’s needs whilst maintaining the balance between IT services and costs. Therefore the company strategy and sustainability requirements form the essential starting point.

Challenges

A company’s internal stakeholder demands, environmental influences and the previous IT design are important factors for the IT strategy and need to be considered.

Business demands Company environment Current IT design
  • Board / shareholders
  • Management, business units
  • Company and division strategies
  • Market structure
  • Technological developments
  • Political developments
  • Demographic developments
  • Availability of resources
  • Elapsed IT strategy
  • Organizational and operational structure
  • Project portfolio
  • Architecture
  • Governance mechanisms
  • CIO, CIO organization
  • IT organization

Perspectives

We identify fields of action from six different perspectives to ensure that no options are neglected.

Experts:

  • Understand the experts’ requirements
  • Type of communication with the experts, requirements management
  • Marketing of IT

Governance and Organization:

  • Organizational and operational IT structure, operational concept
  • Steering mechanisms
  • Security aspects

Service portfolio and development plan:

  • Service catalogue
  • Application architecture and platform strategy
  • Technical infrastructure and standards

Human Resources::

  • Number of personnel
  • Know how and skill profiles
  • Personnel development

Production depth / Sourcing:

  • Sourcing strategy
  • Optimizing the existing situation
  • Framework conditions to be considered

Cost / Performance:

  • Best Practice cost position when providing IT services
  • Budgeting
  • IT success factors and value drivers from company perspective

Process

The formulation of a suitable IT strategy is carried out in six phases. A subsequent review of value orientation completes the cycle and allows us to make statements on the implementation degree of the IT strategy.

A common understanding of challenges is the starting point for the strategy. For this, the company and functional strategies are systematically developed under consideration of the factors mentioned above.

This is followed by an analysis of the previous situation including the challenges. At the end of this phase we will have examined the key question “What should we achieve?” from all angles.

„What should we achieve“ then becomes „What can we achieve“. Together we identify options and possible measures to meet the challenges. Here we consider personnel and skills, organization and governance, the IT architecture and development as well as costs and sourcing options.

After evaluating all options, one main strategic line needs to be agreed – together, we define a vision and a mission and identify a target cluster.

We then derive targets from the main strategic line that can be verified by indicators and measured values.

In the final step we prioritize and select measures. From this selection we then formulate action plans, plan projects and instruct project managers.

As soon as the actions have been added to your short-, mid- and long-term budget planning, implementation can begin and is monitored by the defined indicators.

IT Strategy Value

To review the IT strategy we recommend analyzing the IT value orientation, as this allows conclusions on the degree of the current strategy’s implementation.

Here the value of IT is defined by IT support in the main categories customer, business processes, organization and resources. Extensive implementation analysis of strategy targets and business units shows weak points and room for improvements that can give decisive cues to adapt the IT strategy to the new findings and developments.